Privacy Policy

Crosodo ("Crosodo," "we," "us," or "our") is operated by Terahertz Inc., a company registered in the United States. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website at crosodo.com, purchase digital downloads or apparel, access toolkits, or use any related services (collectively, the "Service").

By accessing or using Crosodo, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Introduction

Crosodo ("Crosodo," "we," "us," or "our") is operated by Terahertz Inc., a company registered in the United States. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website at crosodo.com and any related services (collectively, the "Service").

By accessing or using Crosodo, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information
When you create an account (optional, for saving digital toolkit purchases), we may collect your name, email address, and basic profile information if you sign in via Google.

Order & Purchase Information
When you purchase digital downloads or apparel, we (and our payment processors like Stripe and Shopify) collect your name, email, shipping address (for physical goods), and order details. We never store full payment card numbers.

Usage Data
We automatically collect information about how you interact with the Service, including pages visited, products viewed or downloaded, search queries, device type, browser type, IP address, and referring URL. This data helps us improve the Service and understand which reports and templates are most useful to bakers.

User-Generated Content
Any reviews, photos of your bakes, testimonials, or other content you submit is stored and may be visible to other users or used in our marketing with your permission.

Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences (such as cart contents), and analyze usage patterns. You may disable cookies in your browser settings, though some features may not function properly.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service (including delivering digital downloads and processing apparel orders)
• Create and manage optional accounts for saving purchases
• Personalize your experience and recommend relevant reports or products
• Send transactional communications (order confirmations, download links, shipping updates)
• Analyze usage to improve features, reports, and templates
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., hosting, analytics, email delivery, payment processing via Stripe/Shopify, fulfillment for apparel), subject to confidentiality obligations.
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets by Terahertz Inc.
• With Your Consent: When you explicitly authorize us to share information.

5. Data Storage and Security

Your data is stored using Google Cloud Platform (Firebase / Firestore) infrastructure located in the United States. We implement commercially reasonable security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service and fulfill orders. Digital purchase records are kept for accounting and support purposes. If you delete your account or request deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@crosodo.com.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Crosodo is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

10. Third-Party Links

Crosodo contains links to third-party websites, services, and resources (including state government sites, Etsy, and payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Analytics

We may use third-party analytics services such as Google Analytics to help understand usage of the Service. These services may collect information about your use of the Service and other websites using cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Terahertz Inc.
Email: support@crosodo.com